We take the privacy of every traveller seriously. Here's exactly how your information is collected, used and protected.
Last updated: 1 August 2026. This policy applies to the RHSTravel website and to the travel services we provide.
We collect the details you provide directly to us — such as your name, email address, travel dates, destination preferences and traveller counts — when you submit an enquiry, subscribe to our newsletter or book a service. We also collect basic technical information such as browser type and pages visited to help us improve the website.
Your information is used to respond to enquiries, prepare itineraries and quotes, process bookings with airlines, hotels and partners, send newsletters you have opted into, and provide support before, during and after your trip.
This website may use cookies and similar technologies to remember preferences and understand how visitors use our pages. You can disable cookies in your browser settings; core parts of the site will continue to work.
We share only the information necessary to fulfil your booking with relevant service providers such as airlines, hotels, transport operators, insurers and visa processing services. We never sell your personal data, and we do not share your contact details for unrelated marketing.
We apply reasonable technical and organisational safeguards to protect your data against unauthorised access, loss or misuse. Access to traveller records is restricted to team members who need it to deliver your service.
Booking and enquiry records are retained for as long as needed to provide our services and meet legal, accounting and tax obligations. Newsletter records are kept until you unsubscribe.
You may request access to, correction of, or deletion of the personal information we hold about you, and you may withdraw consent for marketing communications at any time. We will respond to verified requests within a reasonable period.
Our services are intended for adults. We do not knowingly collect information directly from children; details of minors travelling are provided by an accompanying adult.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The revised version will always be available on this page.
For any question about this policy or your personal data, write to info@rhstravel.com.
